• What is Multi-Factor Authentication?

  • Am I required to use MFA?

  • Why should I have to use my personal phone for MFA when Cartersville School System doesn't pay for it?

  • I have concerns about sharing my phone number with Microsoft. What happens with the information I share through MFA?

  • How often should I expect to be prompted to use MFA once registered?

  • Where can I download the Authenticator App?

  • I lost my phone and/or got a new device and am unable to authenticate.

  • How can I update my phone number or change my authentication preferences?